Privacy Policy
1. Introduction
This Privacy Policy explains how Argon Learning ("we", "our", or "us") collects, uses, and protects your personal information in accordance with the Data Protection and Privacy Act, 2019 of Uganda.
2. Information We Collect
2.1 Personal Information
- Basic Information: Name, email, phone number, address
- Professional Information: Education, work experience, certifications
- Identity Verification: Government ID, proof of address when required
- Financial Information: Payment details, transaction history
- Technical Data: IP address, browser type, device information
2.2 Learning Data
- Course progress and completion records
- Assessment scores and performance metrics
- Learning preferences and patterns
- Interaction with course materials
- Communication with instructors and peers
2.3 Automated Data Collection
- Cookies and tracking technologies
- Analytics data and usage patterns
- Performance and error data
- Device capabilities and settings
3. Data Processing and Storage
3.1 Data Processing Principles
- Lawfulness, fairness, and transparency
- Purpose limitation and data minimization
- Accuracy and storage limitation
- Integrity and confidentiality
- Accountability and compliance
3.2 Data Storage
We store data in secure facilities in Uganda and other authorized locations. Data retention periods vary based on type:
- Account information: Duration of account plus 2 years
- Learning records: 7 years from last activity
- Financial records: 10 years as required by law
- Communication records: 3 years from last interaction
4. Content Ownership
All content, including course materials, videos, assessments, and learning resources created or hosted on our platform, is the intellectual property of Argon Learning unless explicitly stated otherwise. Instructors retain rights to their original content while granting us a license to use and distribute it.
5. Code of Conduct
Users must adhere to our community guidelines, which prohibit discrimination, harassment, and inappropriate content. We reserve the right to moderate and remove content that violates these guidelines.
6. How We Use Your Information
- Provide and improve our educational services
- Personalize your learning experience
- Process payments and prevent fraud
- Send important updates and communications
- Analyze and improve our platform
7. Data Protection
We implement appropriate security measures to protect your personal information in accordance with Ugandan data protection laws.
8. Your Rights
You have the right to access, correct, delete your personal information, and object to its processing. Contact us to exercise these rights.
9. Contact Us
For privacy-related inquiries, contact us at: privacy@argonlearning.com
10. International Data Transfers
We comply with international data protection laws including GDPR and local regulations when transferring data across borders. We implement appropriate safeguards:
- Standard contractual clauses
- Data processing agreements
- Privacy Shield certification where applicable
- Regional data storage where required
11. Children's Privacy
We do not knowingly collect data from children under 13. Special protections apply for users aged 13-18.
12. Updates to Privacy Policy
We reserve the right to update this privacy policy at any time. Users will be notified of significant changes via email or platform notifications.